The Working Relationship Advantage
Build Stronger Working Relationships That Fuel High Performance
Powered by PRINT® The Why of You.
An interactive 3-hour workshop helping teams understand what really makes each other tick, so they can reduce invisible friction, communicate in ways that land, bring out the best in each other and work brilliantly together.
“I've had hundreds of conversations about ‘personality clashes’ over the years. And more often than not, what sits underneath them is misunderstanding.
When people understand why they each think, respond and communicate the way they do, judgement eases, conversations change and working relationships become a whole lot easier.
People work better together. They enjoy working together.
And when that happens, organisations attract more, retain more and win more.
That’s why I created this workshop.”
- Laura Thain, Executive Coach & Facilitator
What happens when good people struggle to work well together?
Most difficult working relationships don't start with difficult people.
They start with misunderstanding.
A communication style that's interpreted as abrupt.
A question that's heard as a challenge.
A need for detail that's mistaken for mistrust.
A different way of processing that's interpreted as disengagement.
Small misunderstandings become assumptions.
Assumptions become frustration.
And over time, perfectly capable people can find themselves working around each other instead of bringing out the best in each other.
The impact doesn't stay within the relationship.
It shows up in communication, collaboration, trust, performance, and sometimes in whether good people want to stay at all.
The frustrating part?
So much of it is preventable.
''Laura's introduction and successful roll out of the PRINT Strategies & Tools for the leaders within our business was incredibly insightful, and allowed us to better understand our core motivators and drivers and how we can operate as our best self, whilst also being better leaders to those around us. I would confidently recommend Laura to anybody looking for an Executive Coach''
Jarrad J, Director, Professional Services
Understand Each Other. Work Brilliantly Together.
When we stop assuming someone is being difficult and start understanding why they think, communicate and respond the way they do, things change.
Judgement eases..
Frustration makes more sense.
Conversations become easier.
Empathy becomes more abundant.
And instead of expecting other people to work exactly as we do, we learn how to work with each other's needs rather than against them.
This workshop does exactly that.
Powered by PRINT® The Why of You, this highly interactive 3-hour experience takes teams beneath surface-level behaviors to understand what really makes themselves, and each other, tick.
Participants will:
✅ Understand what drives them and the people around them — including the unconscious needs that influence how they communicate, respond and perform.
✅ Recognise what brings out their Best Self — and what can trigger their Shadow behaviours — so they can manage their own reactions and avoid unnecessarily triggering others.
✅ Learn how to communicate with each other more effectively — adapting where it matters rather than assuming everyone thinks, processes or responds in the same way.
✅ Have honest conversations about what they need from each other to do their best work — creating greater understanding, trust and connection within the team.
✅ Leave with practical insight they can use immediately to reduce unnecessary friction, strengthen collaboration and bring out more of the best in each other.
Self-awareness is powerful. But when a whole team understands themselves and each other, that's when working relationships can really change the game.
The Day To Day Impact…
BEFORE
‘‘We just have a personality clash, him and I will never see eye to eye, there's no use in trying’’
‘‘She never does anything I ask of her, she’s disengaged and disrespectful’’
‘‘My leader is out for themselves, they don’t care about us or appreciate the work we do’’
‘‘I can’t talk to my boss about this, she won’t get it and I don’t trust that she’ll have my back’’
“Every time he questions my work, I feel like he's challenging my expertise.”
AFTER
“Now I understand why he responds that way. I don't take it personally anymore — and I know how to work with him rather than against him.”
“She wasn't disengaged at all. She needed something different from me to confidently act — once I changed how I communicated, everything became easier.”
“I understand how my leader shows appreciation now — it just looks different from how I naturally expect to receive it.”
“I understand my boss differently now — and I know how to approach conversations with her that I'd previously been avoiding.”
“I understand why his questions trigger me now — and why he's asking them. I can respond without becoming defensive.”
You don't need to change people's personalities to change how effectively they work together.
“I have been working with Laura over the past 12 months as I navigate the next steps in my career. Laura has been fantastic to work with and is flexible and generous with her time. One thing I have really enjoyed about working with Laura is her ability to listen, and I mean really listen to actually hear what I am saying. She is also fantastic and working through solutions with me. If you are looking for a coach to work with on moving through different stages of your career, I would thoroughly recommend Laura!''
Alyssia T, General Manager
''I recommend Laura for her personable and authentic approach which helps individuals recognise their patterns and develop more conscious behaviors and deliberate actions. She creates a safe space for reflection and helps you to apply your insights to take meaningful steps forward in your career. Thank you, Laura!''
Amy G, Manager Strategy
“I have had the pleasure of working with Laura Thain, and I cannot recommend her enough for anyone seeking transformational growth in their personal and professional life. Laura is an exceptional executive coach who combines deep insight with practical strategies. Her ability to ask thought-provoking questions, actively listen, and tailor her approach to individual needs sets her apart. What truly stands out about Laura is her authenticity and dedication. She creates a safe, judgment-free space that fosters trust and encourages growth. Her guidance is not just theoretical—it's actionable.”
Mark L, GM Finance
How The Working Relationship Advantage Works?
The Relationship Advantage is designed as a three-phase intervention - building individual insight first, turning that insight into collective understanding, then helping the team embed what they've learned back in the real world.
PHASE ONE: Understand
Individual PRINT® Profiling
Before the workshop, every participant completes their own PRINT® The Why of You assessment, taking 10-15 min online, uncovering:
their unique unconscious motivators
their Best Self and Shadow behaviours
individual triggers
the conditions that help them operate at their best
Each person receives their individual PRINT® profile, giving them a powerful new lens through which to understand why they think, feel and behave the way they do - particularly when under pressure.
So everyone arrives with greater self-awareness and a shared language, ready to explore what happens when their different needs, triggers and behaviours come together.
PHASE TWO: Transform
3-hour Interactive In-person Workshop | 3 to 10 people
This is where individual insight becomes collective understanding.
Through facilitated discussion, reflection and interactive exercises, the team will:
explore what really makes each person tick
share what brings out their Best Self, and what can trigger their Shadow
understand how their different needs and behaviours impact one another
apply those insights to the real working relationships and situations they navigate every day
identify practical strategies for communicating and collaborating across their differences
have honest conversations about what they need from each other to do their best work
agree individual and shared commitments for bringing out more of the best in one another
So people don't just leave understanding themselves better. They understand the people they work with differently, and know how to use that insight to bring out the best in each other and work brilliantly together.
PHASE THREE: Embed
Integration + Follow-through
The real test comes when everyone gets back to work.
Over the month following the workshop, the team has time to put their new understanding into practice, noticing what's changed, where it's helping and where old patterns or friction may still show up.
Leader Integration Session | 60 minutes online
Around 2–3 weeks later, a private session with the team leader to explore what's changed, what they're noticing, where friction may remain and how they can continue reinforcing the learning.
Team Relationship Clinic | 60 minutes online
Around one month after the workshop, the whole team comes back together to share observations, bring real questions or challenges they've encountered, and work through them using their new shared understanding.
So the learning isn't left behind in the workshop. It's tested in the real world, revisited and embedded in the relationships where the real work happens.
Extend The Impact
The Working Relationship Advantage is designed as a complete intervention in itself. For teams wanting to build on the momentum, additional support can include:
➕ Individual PRINT® debriefs for key leaders or team members
➕ Further follow-up team sessions to go deeper into emerging relationship or performance opportunities
➕ Bespoke workshops to go deeper into areas such as communication, trust, feedback, influence and difficult conversations
➕ Executive or group coaching where additional support would add value
Contact now for detailed pricing and availability
Your Investment
A complete team intervention to build the working relationships that make high performance easier.
$5,950 + GST | 3 - 10 participants
Delivered over 4–6 weeks, your investment includes:
Individual PRINT® profiling for every participant
3-hour interactive in-person team workshop (unless virtual is required)
Practical tools and resources to support ongoing application
60-minute Leader Integration Session
60-minute online Team Relationship Clinic
Capped to 10 participants for maximum individual airtime, psychological safety, and focused group-coaching dynamics.
Have a larger team?
We can accommodate up to 15 participants maximum. To maintain the quality of each individual's experience, we make a few adjustments to the workshop flow. Contact me to discuss the details and custom pricing.
How do we get beneath years of ingrained behavior?
PRINT® helps us get there faster.
Most of us can describe what someone does.
They're abrupt. They're too sensitive. They question everything. They avoid conflict. They need too much detail.
What we rarely understand is why.
PRINT® The Why of You is a statistically validated assessment that helps uncover the unconscious motivators beneath our behaviour — what drives us, what brings out our Best Self, and what can trigger very different behaviours when those needs aren't being met.
And that's where things get interesting for a team.
Because when I understand why I respond the way I do — and why you might respond completely differently — I can stop interpreting your behaviour solely through my own lens.
Instead of:
“Why are you always like that?”
we can start to think:
“Ahhh. Now I understand why that matters so much to you.”
PRINT® gives teams a shared language for conversations they may never otherwise have.
And because everyone arrives at the workshop with their own insights, we don't need to spend three hours scratching the surface.
We can get straight to the conversations that help people understand themselves — and each other — differently.
Unsure what you need and want to chat? Email me now and we’ll do exactly that