The Working Relationship Advantage
Build Stronger Working Relationships That Fuel High Performance
A high-impact 3-hour interactive workshop powered by PRINT® The Why of You, helping teams understand what really makes each other tick — so they can build stronger working relationships, bring out the best in each other and work brilliantly together.
“I've had hundreds of conversations about ‘personality clashes’ over the years. And more often than not, what sits underneath them is misunderstanding.
When people understand why they each think, respond and communicate the way they do, judgement eases, conversations change and working relationships become a whole lot easier.
People work better together. They enjoy working together.
And when that happens, organisations attract more, retain more and win more.
That’s why I created this workshop.”
- Laura Thain, Executive Coach & Facilitator
What happens when good people struggle to work well together?
Most difficult working relationships don't start with difficult people.
They start with misunderstanding.
A communication style that's interpreted as abrupt.
A question that's heard as a challenge.
A need for detail that's mistaken for mistrust.
A different way of processing that's interpreted as disengagement.
Small misunderstandings become assumptions.
Assumptions become frustration.
And over time, perfectly capable people can find themselves working around each other instead of bringing out the best in each other.
The impact doesn't stay within the relationship.
It shows up in communication, collaboration, trust, performance, and sometimes in whether good people want to stay at all.
The frustrating part?
So much of it is preventable.
''Laura's introduction and successful roll out of the PRINT Strategies & Tools for the leaders within our business was incredibly insightful, and allowed us to better understand our core motivators and drivers and how we can operate as our best self, whilst also being better leaders to those around us. I would confidently recommend Laura to anybody looking for an Executive Coach''
Jarrad J, Director, Professional Services
Understand Each Other. Work Brilliantly Together.
When we stop assuming someone is being difficult and start understanding why they think, communicate and respond the way they do, things shift.
Judgement softens.
Frustration makes more sense.
Conversations become easier.
Empathy becomes more abundant.
And instead of expecting other people to work exactly as we do, we learn how to work with each other's needs rather than against them.
This workshop does exactly that.
Powered by PRINT® The Why of You, this highly interactive 3-hour experience takes teams beneath surface-level behaviors to understand what really makes themselves, and each other, tick.
Participants will:
✅ Understand what drives them and the people around them — including the unconscious needs that influence how they communicate, respond and perform.
✅ Recognise what brings out their Best Self — and what can trigger their Shadow behaviours — so they can manage their own reactions and avoid unnecessarily triggering others.
✅ Learn how to communicate with each other more effectively — adapting where it matters rather than assuming everyone thinks, processes or responds in the same way.
✅ Have honest conversations about what they need from each other to do their best work — creating greater understanding, trust and connection within the team.
✅ Leave with practical insight they can use immediately to reduce unnecessary friction, strengthen collaboration and bring out more of the best in each other.
Self-awareness is powerful. But when a whole team understands themselves and each other, that's when working relationships can really change the game.
The Day To Day Impact…
BEFORE
‘‘We just have a personality clash, him and I will never see eye to eye, there's no use in trying’’
‘‘She never does anything I ask of her, she’s disengaged and disrespectful’’
‘‘My leader is out for themselves, they don’t care about us or appreciate the work we do’’
‘‘I can’t talk to my boss about this, she won’t get it and I don’t trust that she’ll have my back’’
“Every time he questions my work, I feel like he's challenging my expertise.”
AFTER
“Now I understand why he responds that way. I don't take it personally anymore — and I know how to work with him rather than against him.”
“She wasn't disengaged at all. She needed something different from me to confidently act — once I changed how I communicated, everything became easier.”
“I understand how my leader shows appreciation now — it just looks different from how I naturally expect to receive it.”
“I understand my boss differently now — and I know how to approach conversations with her that I'd previously been avoiding.”
“I understand why his questions trigger me now — and why he's asking them. I can respond without becoming defensive.”
You don't need to change people's personalities to change how effectively they work together.
“I have been working with Laura over the past 12 months as I navigate the next steps in my career. Laura has been fantastic to work with and is flexible and generous with her time. One thing I have really enjoyed about working with Laura is her ability to listen, and I mean really listen to actually hear what I am saying. She is also fantastic and working through solutions with me. If you are looking for a coach to work with on moving through different stages of your career, I would thoroughly recommend Laura!''
Alyssia T, General Manager
''I recommend Laura for her personable and authentic approach which helps individuals recognise their patterns and develop more conscious behaviors and deliberate actions. She creates a safe space for reflection and helps you to apply your insights to take meaningful steps forward in your career. Thank you, Laura!''
Amy G, Manager Strategy
“I have had the pleasure of working with Laura Thain, and I cannot recommend her enough for anyone seeking transformational growth in their personal and professional life. Laura is an exceptional executive coach who combines deep insight with practical strategies. Her ability to ask thought-provoking questions, actively listen, and tailor her approach to individual needs sets her apart. What truly stands out about Laura is her authenticity and dedication. She creates a safe, judgment-free space that fosters trust and encourages growth. Her guidance is not just theoretical—it's actionable.”
Mark L, GM Finance
What’s Included?
✅’PRINT The Why Of You’ Assessment For Each Participant
Before the workshop, each participant completes their own PRINT® assessment, uncovering:
Their unique unconscious motivators
Best Self and Shadow behaviors
Individual triggers
The conditions that help them operate at their best
So everyone arrives with a deeper understanding of what drives their own behavior — and a practical language to help others understand them too.
✅3 Hour Interactive In-person Workshop for up to 15 people
This is where individual insight becomes collective understanding.
Through facilitated discussion, reflection and interactive exercises, the team will:
Explore what really makes each person tick
Share what brings out their Best Self — and what can trigger their Shadow
Understand how their different needs and behaviours can impact each other
Explore how to communicate and collaborate more effectively across those differences
Have honest conversations about what they need from each other to do their best work
Agree practical ways to bring out more of the best in one another going forward
So people don't just leave understanding themselves better. They leave understanding the people they work with differently — and knowing how to use that insight to work brilliantly together.
✅Workshop Workbook &
Each participant receives a practical workbook to use throughout the session and beyond, including:
Triggers & Strategies Planner
Best Self Activation Map
Communication Style Snapshot
Peer Support Planning Tool
Team agreements and action planning
Post-workshop reflection prompts
So the insights don't stay in the room — participants leave with practical strategies and shared commitments they can put into action immediately.
Optional Add On’s
➕ Individual PRINT® debriefs for key leaders or team members
➕ Follow-up team sessions to embed the insights and strengthen new ways of working
➕ Bespoke workshops to go deeper into areas such as communication, trust, feedback, influence and difficult conversations
➕ Executive or group coaching where additional support would add value
Starting from $750 per person
How do we get beneath years of ingrained behavior in just 3 hours?
PRINT® helps us get there faster.
Most of us can describe what someone does.
They're abrupt. They're too sensitive. They question everything. They avoid conflict. They need too much detail.
What we rarely understand is why.
PRINT® The Why of You is a statistically validated assessment that helps uncover the unconscious motivators beneath our behaviour — what drives us, what brings out our Best Self, and what can trigger very different behaviours when those needs aren't being met.
And that's where things get interesting for a team.
Because when I understand why I respond the way I do — and why you might respond completely differently — I can stop interpreting your behaviour solely through my own lens.
Instead of:
“Why are you always like that?”
we can start to think:
“Ahhh. Now I understand why that matters so much to you.”
PRINT® gives teams a shared language for conversations they may never otherwise have.
And because everyone arrives at the workshop with their own insights, we don't need to spend three hours scratching the surface.
We can get straight to the conversations that help people understand themselves — and each other — differently.
Unsure what you need and want to chat? Email me now and we’ll do exactly that